10 / 24Automotive & Fleet

Auto Trader

A creative event to celebrate the UK’s best digital car manufacturers and dealers

Drum came up with the idea of celebrating and rewarding the UK’s best digital car dealers and manufacturers by asking motorists to rate what was good and bad on a site through qualitative and quantitative research.

Auto Trader Click Awards

The awards benchmarked excellence across key online indicators, using research among motorists who had recently bought—or were considering buying—a new or used car. The study explored customer service, design, intuitive navigation, search tools and consumer information.

We worked alongside Auto Trader’s marketing team on an integrated campaign spanning event management, design, marketing and PR. The awards launched at a Park Lane hotel event in Central London, presented by Andrea McLean and attended by more than 100 senior representatives from manufacturers, dealers, car supermarkets and the motor-trade press.

Running for a decade, the Click Awards grew in scale and influence while improving understanding of the digital car-buying journey.

Auto Trader campaign creative

Results

  1. 0130+ launch coverage pieces
  2. 02100+ senior industry guests
  3. 03A decade-long awards platform
  4. 04Digital automotive customer experience benchmarked